Claims Administration

As Direct Coverholders we have binding authority to issue polices, administer and pay claims direct to customers without time consuming referral to underwriters or external claims administrators.
All claims are handled by our dedicated and highly experienced claims team.
We provide fast and efficient customer service dealing directly with the motor insurer ensuring an average settlement of 98% of the pre-write-off retail market value, without delay.
All claims are settled within 24 hours of receiving all required documentation, ensuring the highest possible level of customer satisfaction at all times.